02 / 04 · IT & Microsoft 365

Technology that works for you.

From the right hardware to the cloud: IT that makes everyday work easier. With a personal point of contact.

YOUR STARTING POINT

Built around
your needs.

Services can be combined within the agreed limits. Scope and feasibility are agreed before an order. Extra features and third-party costs are quoted separately.

05 / 16

IT consultation

€75

60 minutes; each additional 30 minutes costs €37.50.

Services & terms
  • Hardware purchasing advice
  • Software and licensing advice
  • IT problem analysis
  • Infrastructure and networking advice
  • Microsoft 365 and cloud
  • Security and backup basics
  • Upgrade advice
  • Independent product recommendations
  • Short written summary
  • Recommended next steps
  • Quote and cost comparison
  • Consultation fee credited to a subsequent order

60 minutes; each additional 30 minutes costs €37.50.

Online, by phone or on site. Consultation fee credited to a subsequent order.

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06 / 16

Hardware & software setup

€150

Up to two PCs/laptops · maximum 3 work hours · additional work €75/h.

Services & terms
  • Setup of new or existing PCs/laptops
  • Windows and macOS installation and configuration
  • Drivers and updates
  • Common software
  • Email accounts
  • Printers and peripherals
  • Basic security
  • Functional testing and brief introduction
  • Microsoft 365 applications
  • Wi-Fi and simple networks
  • User data transfer
  • Cloud storage

Up to two PCs/laptops · maximum 3 work hours · additional work €75/h.

Activities agreed to fit the time limit. Devices and licences are separate.

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07 / 16

Microsoft 365 setup

€300

Up to ten users · maximum 5 work hours · additional work €75/h.

Services & terms
  • Needs assessment and licensing advice
  • New or existing tenant setup
  • Domain and DNS including MX/SPF/DKIM/DMARC
  • Users and licences
  • Exchange Online mailboxes
  • Teams and OneDrive
  • Groups and permissions
  • Multi-factor authentication
  • Basic security and access policies
  • Microsoft 365 app installation and sign-in
  • Functional testing
  • Brief training
  • Technical documentation

Up to ten users · maximum 5 work hours · additional work €75/h.

Licences and large migration projects are separate.

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08 / 16

Ongoing IT support

€149 / month

Up to five devices · 3 work hours per month · additional work €75/h.

Services & terms
  • Personal point of contact
  • Email and telephone support
  • Remote assistance
  • Hardware and software help
  • Microsoft 365 administration
  • User and permission management
  • Update and security status checks
  • Backup solution checks
  • Hardware and software advice
  • Email and cloud support
  • Documentation of IT changes
  • On-site support when needed

Up to five devices · 3 work hours per month · additional work €75/h.

Cancellable monthly. Initial response within two business days, not a guaranteed resolution.

Unused hours carry over for up to three months; cap and support hours agreed in the contract. No 24/7 commitment.

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VAT exempt under the Austrian small-business scheme where applicable. Cross-border supplies require separate review. Non-binding price estimate.

Good to know.

What happens after my enquiry?

We discuss goals, scope, timing and questions personally. You receive an individual quote before any paid work is commissioned.

Are all listed features included?

Services can be combined within the agreed limits. Scope and feasibility are agreed before an order. Extra features and third-party costs are quoted separately.

How is on-site travel calculated?

Up to 20 km: €0. Over 20 to 50 km: €10. Over 50 to 100 km: €20. Over 100 km: €50. One-way driving distance, not a straight line or a return trip. Your entry is provisional; the location and route must be verified before a quote.

LET’S CONNECT

What’s
your idea?

An idea, an IT question or a specific project? Let’s find the right next step.

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